Delivery Policy

How we deliver your order (UAE; international by phone request)

UAE Delivery + International by Phone

Online checkout is limited to UAE addresses. For international orders, call +971 55 606 5015 to arrange manually.

Orders are packed securely and shipped via our courier partner. We retain proof of delivery (signature/OTP) as confirmation.

Door-to-door courier in good condition; fragile items protected.

Typically 1–3 business days from dispatch.

International shipping is not available via online checkout. Call +971 55 606 5015 to arrange; timing is quoted case by case.

Fees are shown before payment.

Quoted case by case when arranged by phone; no international checkout on the website.

Provide accurate address and contact. If packaging is damaged, note it with the courier and contact us within 24 hours with photos.

Orders may ship in multiple parcels; we will notify you if we must split a shipment.

Courier proof of delivery is retained (signature/OTP) as confirmation.